Frequently Asked Questions

How much?

As  every shoot is different, there is no one size fits all. With any professional operation, quality, service and price vary – as do results.
When estimating on a shoot, many aspects come into the equation before we can send an estimate, these include;

  • The subject involved
  • Time required
  • Time restrictions
  • Shoot location
  • Subject availability
  • Pre / post production required
  • Access to location / studio
  • Rental equipment requirements
  • Retouching required
  • Talent / crew involved
  • Where the final imagery is appearing.
  • Required turn around time
What's the project?

it’s important to provide as much information about the commission as possible to give you what you want.
When we have all this data, we do the sums and allocate a cost based on the specific needs of your project.
Once we’re both clear on this, we’ll suggest the best approach and cost in making it happen.

When can we get an estimate?

Once we’ve clarified your objective, an estimate is sent detailing the approach and costs involved. Additional information will also be included to help prepare for the shoot.
The estimate reflects our experience on projects with similar parameters & production requirements to produce the best results in the given circumstances.
We recommend having a member of your team attending the shoot to approve imagery, If they can’t make it, the creative decisions will rest with James’ judgment.
James is used to working solo in the middle of nowhere, or with a cast and crew in studio

What happens in pre production?

Once the project has been confirmed, we double check possibilities and variables which may arise to ensure we’ve created the most favourable conditions in the given circumstances.
Some of these may be:

  • Coordinating subjects
  • Weather contingency
  • Access permits
  • Essential contacts
  • Catering
  • Accessibility to location
  • Loading in/out access
  • Additional crew are required
  • Additional equipment
  • Retouching required

Pre planning is essential to ensure shoot runs smoothly on the day

What happens in post production?

After the shoot we’ll pack down, tidy up nicely and put everything back where it came from

Before we leave the location or studio, the job is backed up to external hard drives.

Depending on the shoot, we'll edit in transit or the studio carefully examining the images from each
series and prepare an edit. The smallest details are compared and considered from each frame. We tend to edit brutally so final edit is not repeats of the similar images,  These selected edits are regarded as the best options from the shoot. The edited selects are then forwarded to you via a link and give you access to low resolution jpg files.

From here, you make your final selections of the images you prefer

We've made selections, now what?

When decisions are made on the final image selection, the master files are prepared.
Depending on each shoot, the final delivered imagery may vary from basic tonal adjustments and colour grading, to advanced photoshop jiggery pokery and compositing. However, the majority of James' work requires little retouching and is simply given a bit of a polish before it's sent on its way.
Depending on the commission, this will be outlined in the estimate.
As with the edits, final delivery is via the secure server, accessible 24/7 anywhere.

We don’t receive the outtakes, how come?

During the process of image making, James is working towards one particular frame and perhaps a few variations on that theme.
When photographing people in particular, this moment may happen in an instant, at other times it may take dozens frames.
During the editing process, frames where people have awkward expressions, eyes closed are all deleted. if we’re shooting a composite, this is a different approach. 

Why don't you give the RAW files to us?

We don’t usually release these to clients, as James likes to retain a certain level of control over the way his finished pieces look.
He’s worked hard to develop his personal style and aesthetic, and strives to uphold this high standard in his imagery.
We feel releasing images in this RAW state is releasing an unfinished product.

What payment method do you take?

After the job is delivered, an invoice will be emailed to you which acts as your license to use the images.
Please note; usage rights are not transferred until an invoice is settled.

Credit card payment is also accepted.

What's the situation with Copyright?

Under Australian Copyright Law, the creator of the images retains the copyright. A license will be issued to accommodate your usage rights. Some clients feel they need to own the copyright to use the images indefinitely. This is simply not the case.

We can accommodate most requests, in the last 20 or so years, we’ve never had an issue regarding usage or copyright. The more information you can provide at the early stages of discussions, the better we can give you what you want. 

Our shoot's only 10 minutes?

The actual time the subject is in front of the camera may only be a matter of minutes, however, to optimize that limited time, it's imperative all details variables  and possible outcomes are known, considered and checked ensuring the desired outcome is achieved.

Costs are not only based on time behind the camera or on set, but on the whole project.

Why should I trust him?

Good Question.

James has a proven track record of being the choice of photographer for some of Australia’s top companies and cultural institutions. Some of the reasons clients maintain his services include:

  • He’s discreet, fast and well organised.
  • He understand the importance of confidentiality.
  • He effectively works alone, or directing a large cast and crew.
  • He remains up to speed with changing technology
  • James understands how to engage with clients and subjects regardless of status or position.
  • To date, he hasn’t worn jeans and heavy metal T shirt to photograph your CEO.
  • He won’t address your CEO or VIP as “mate, dude, boss or chief”.
  • James is selective with assistants and support staff.
  • He also understands a dissatisfied client is sub optimal.
  • Many years ago, when James was a wee lad growing up in the small South Australian country town of Renmark, his father Dodo said  "you only have one reputation". He listened, and values this advice.
  • Some of Dodo's other advice is perhaps, not for suitable for this website.